Privacy policy.

www.soulflexiblepilates.com.au Privacy Policy

Type of website: Ecommerce
Effective date: 1st day of January, 2024

www.soulflexiblepilates.com.au (the "Site") is owned and operated by VWP Corporation Pty Ltd. VWP Corporation Pty Ltd can be contacted at:

e: hello@soulflexible.com.au
m: 0401436986
a: Cheltenham Approach, Harrisdale, 6112, Western Australia

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and

  2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. Clicked links; and

  2. Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Email address; and

  3. Payment information.

This data may be collected using the following methods:

  1. The completion of our website contact form.

  2. Signing up to our Pilates App.  

  3. Signing up to our email mailing list ; and

  4. Contacting us directly through social media requesting information to be emailed.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. To improve our website; and

  2. To improve business services.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. To respond via email to member or prospective member questions.

  2. To share updates, announcements and helpful information via our email mailing list, and;

  3. The processing of our members monthly direct debit to use our online App services.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period and will have the option to opt out of future communications.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all our data on servers in secure facilities.  All data is only accessible to the business director and employees.  Our employees are bound by strict confidentiality agreements and a breach of this agreement would results in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

n: Jodie Tapper (Director)
e: hello@soulflexible.com.au
m: 0401436986
a: Cheltenham Approach, Harrisdale, 6112, Western Australia

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. Members can cancel their subscription membership at any time and payments will cease immediately.

  2. Members can opt-out of email communications by clicking our unsubscribe button on the bottom of any of our email communicatons.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  1. Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

  2. Third-Party Cookies
    Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

    1. Monitor user activity to improve and optimise our website and service offerings.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints, you can contact our Director, Jodie Tapper, at:

e: hello@soulflexible.com.au
m: 0401436986
a: Cheltenham Approach, Harrisdale, 6112, Western Australia

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